Managing reference today : new models and best practices /Author: Cassell, Kay Ann,
Publisher: Lanham : Rowman & Littlefield,
Date: [2017] This title can be found in 2 Iowa libraries.
Delivering digital services : a handbook for public libraries and learning centres /Author: McMenemy, David.
Publisher: London : Facet,
Date: 2005. This title can be found in 1 Iowa libraries.
Managing the twenty-first century reference department : challenges and prospects /Publisher: New York : Haworth Information Press,
Date: c2003. This title can be found in 1 Iowa libraries.
Managing the twenty-first century reference department : challenges and prospects /Publisher: Binghamton, NY : Haworth Information Press,
Date: c2003. This title can be found in 3 Iowa libraries.
Automation in library reference services : a handbook /Author: Carande, Robert.
Publisher: Westport, Conn. : Greenwood Press,
Date: 1992. This title can be found in 1 Iowa libraries.
Personnel needs and changing reference service /Author: Riechel, Rosemarie,
Publisher: Hamden, Conn. : Library Professional Publications,
Date: 1989. This title can be found in 4 Iowa libraries.
Online search services in the academic library : planning, management, and operation /Author: Sieburth, Janice F.
Publisher: Chicago : American Library Association,
Date: 1988. This title can be found in 2 Iowa libraries.
Finance, budget, and management for reference services /Publisher: New York : Haworth Press,
Date: 1987, c1988. This title can be found in 2 Iowa libraries.
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