Reimagining reference in the 21st century /Publisher: West Lafayette, Indiana : Purdue University Press,
Date: [2015] This title can be found in 1 Iowa libraries.
Repositioning reference : new methods and new services for a new age /Author: Saunders, Laura,
Publisher: Lanham, Maryland : Rowman & Littlefield,
Date: [2015] This title can be found in 1 Iowa libraries.
Implementing an inclusive staffing model for today's reference services : a practical guide for librarians /Author: Nims, Julia K.
Publisher: Lanham, Maryland : Rowman & Littlefield,
Date: 2014. This title can be found in 1 Iowa libraries.
The reference interview today /Author: Knoer, Susan.
Publisher: Santa Barbara, Calif. : Libraries Unlimited,
Date: c2011. This title can be found in 1 Iowa libraries.
Instant messaging reference : a practical guide /Author: Bridgewater, Rachel.
Publisher: Oxford : Chandos,
Date: 2009. This title can be found in 3 Iowa libraries.
Virtual reference service : from competencies to assessment /Publisher: New York : Neal-Schuman Publishers,
Date: c2008 . This title can be found in 4 Iowa libraries.
The desk and beyond : next generation reference services /Publisher: Chicago : Association of College and Research Libraries,
Date: 2008. This title can be found in 5 Iowa libraries.
Reference librarianship : notes from the trenches /Author: Anderson, Charles R.,
Publisher: New York : Haworth Information Press,
Date: c2006. This title can be found in 4 Iowa libraries.
The virtual reference desk : creating a reference future /Publisher: New York : Neal-Schuman Publishers,
Date: c2006. This title can be found in 3 Iowa libraries.
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