Reader says returned an introduction to customer care in the modern library.Format: [videorecording] :
Publisher: [U.K.] : Westgate Films,
Date: 2007. This title can be found in 1 Iowa libraries.
On the frontlines : coping with the library's problem patrons /Author: Salter, Charles A.,
Publisher: Littleton, Colo. : Libraries Unlimited,
Date: 1988. This title can be found in 3 Iowa libraries.
Public access microcomputers in academic libraries : the Mann Library model at Cornell University /Publisher: Chicago : American Library Association,
Date: 1987. This title can be found in 6 Iowa libraries.
YOU MAY BORROW ITEMS YOU FIND IN THE SILO LOCATOR THROUGH YOUR
LOCAL PUBLIC LIBRARY.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.