Envisioning the future of reference : trends, reflections, and innovations /Publisher: Santa Barbara, California : Libraries Unlimited,
Date: 2020. This title can be found in 1 Iowa libraries.
Implementing virtual reference services : a LITA guide /Publisher: Chicago : ALA TechSource, an imprint of the American Library Association,
Date: 2013. This title can be found in 1 Iowa libraries.
Leading the reference renaissance : today's ideas for tomorrow's cutting-edge services /Publisher: New York : Neal-Schuman Publishers,
Date: [2012] This title can be found in 2 Iowa libraries.
Virtual reference service : from competencies to assessment /Publisher: New York : Neal-Schuman Publishers,
Date: c2008 . This title can be found in 4 Iowa libraries.
The desk and beyond : next generation reference services /Publisher: Chicago : Association of College and Research Libraries,
Date: 2008. This title can be found in 5 Iowa libraries.
Assessing reference and user services in a digital age /Publisher: New York : Haworth Information,
Date: c2006. This title can be found in 2 Iowa libraries.
Internet reference support for distance learners /Publisher: Binghamton, N.Y. : Haworth Information Press,
Date: 2004. This title can be found in 1 Iowa libraries.
Implementing digital reference services : setting standards and making it real /Publisher: New York : Neal-Schuman Publishers,
Date: c2003. This title can be found in 3 Iowa libraries.
Chat reference : a guide to live virtual reference services /Author: Ronan, Jana.
Publisher: Westport, Conn. : Libraries Unlimited,
Date: 2003. This title can be found in 3 Iowa libraries.
Virtual reference services : issues and trends /Publisher: Binghamton, NY : Haworth Information Press,
Date: 2003. This title can be found in 1 Iowa libraries.
Survey on electronic reference /Author: Childs, Scott.
Publisher: Littleton, Colo. : Fred B. Rothman Publications,
Date: 2001. This title can be found in 2 Iowa libraries.
Digital reference service in the new millennium : planning, management, and evaluation /Publisher: New York : Neal-Schuman Publishers,
Date: c2000. This title can be found in 4 Iowa libraries.
Library outreach, partnerships, and distance education : reference librarians at the gateway /Publisher: New York : Haworth Information Press,
Date: c2000. This title can be found in 3 Iowa libraries.
Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians /Author: Cassell, Kay Ann.
Publisher: New York : Neal-Schuman Publishers,
Date: c1999. This title can be found in 3 Iowa libraries.
YOU MAY BORROW ITEMS YOU FIND IN THE SILO LOCATOR THROUGH YOUR
LOCAL PUBLIC LIBRARY.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.