Creating superfans : how to turn your customers into lifelong advocates /Author: Hodak, Brittany,
Publisher: Vancouver, BC : Page Two,
Date: [2023] This title can be found in 2 Iowa libraries.
Surplus-enjoyment : a guide for the non-perplexed /Author: Žižek, Slavoj,
Publisher: London ; Bloomsbury Academic,
Date: [2022] This title can be found in 2 Iowa libraries.
Make your brand matter : experience-driven solutions to capture customers and keep them loyal /Author: Soechtig, Steven G.,
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc.,
Date: [2022] This title can be found in 1 Iowa libraries.
Rethinking competitive advantage : new rules for the digital age /Author: Charan, Ram,
Publisher: New York : Currency,
Date: [2021] This title can be found in 4 Iowa libraries.
Winning on purpose : the unbeatable strategy of loving customers /Author: Reichheld, Frederick F.,
Publisher: Boston, Massachusetts : Harvard Business Review Press,
Date: [2021] This title can be found in 1 Iowa libraries.
Mapping experiences : a complete guide to customer alignment through journeys, blueprints, and diagrams /Author: Kalbach, James,
Publisher: Sebastopol, CA : O'Reilly Media,
Date: 2021. This title can be found in 1 Iowa libraries.
Patient no longer : why healthcare must deliver the care experience that consumers want and expect /Author: Donohue, Ryan,
Publisher: Chicago, IL : Health Administration Press,
Date: [2021] This title can be found in 1 Iowa libraries.
The gold standard : giving your customers what they didn't know they wanted /Author: Cowie, Colin,
Publisher: [New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC,
Date: [2021] This title can be found in 1 Iowa libraries.
Principles of products liability /Author: Geistfeld, Mark,
Publisher: St. Paul, MN : Foundation Press,
Date: [2020] This title can be found in 1 Iowa libraries.
Align : get your team on the same page, discover clients' needs, develop better products /Author: Reese, Laura Marie,
Publisher: Mineola, New York : Ixia Press,
Date: 2019. This title can be found in 1 Iowa libraries.
Unlocking the customer value chain : how decoupling drives consumer disruption /Author: Teixeira, Thales S.,
Publisher: New York : Currency,
Date: 2019. This title can be found in 1 Iowa libraries.
Why customers leave (and how to win them back) /Author: Avrin, David,
Publisher: Newburyport : Career Press,
Date: 2019. This title can be found in 1 Iowa libraries.
Nincompoopery : why your customers hate you, and how to fix it /Author: Brandt, John R.
Publisher: [Nashville, Tennessee] : Harper Collins Leadership, an imprint of HarperCollins,
Date: [2019] This title can be found in 2 Iowa libraries.
Nincompoopery : Why Your Customers Hate You, and How to Fix It /Author: Brandt, John R.
Publisher: Grand Haven, MI : Brilliance Audio,
Date: 2019 This title can be found in 1 Iowa libraries.
A wunch of bankers : a year in the Hayne Royal Commission.Author: Ziffer, Daniel,
Publisher: Victoria, Australia : Scribe,
Date: 2019. This title can be found in 1 Iowa libraries.
Inspired : how to create tech products customers love /Author: Cagan, Marty,
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc.,
Date: [2018] This title can be found in 3 Iowa libraries.
Retail's seismic shift : how to shift faster, respond better, and win customer loyalty /Author: Dart, Michael,
Publisher: New York : St. Martin's Press,
Date: 2017. This title can be found in 1 Iowa libraries.
Uncopyable : how to create an unfair advantage over your competition /Author: Miller, Steve
Publisher: Charleston, South Carolina : Advantage Media Group,
Date: 2017. This title can be found in 1 Iowa libraries.
Jobs to be done : a roadmap for customer-centered innovation /Author: Wunker, Stephen M.,
Publisher: New York : AMACOM,
Date: 2017. This title can be found in 1 Iowa libraries.
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