Social software in libraries : building collaboration, communication, and community Online /Author: Farkas, Meredith G.,
Publisher: Medford, N.J. : Information Today,
Date: c2007. This title can be found in 5 Iowa libraries.
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /Author: Kovacs, Diane K.
Publisher: New York : Neal-Schuman Publishers,
Date: c2007. This title can be found in 4 Iowa libraries.
Chat reference : a guide to live virtual reference services /Author: Ronan, Jana.
Publisher: Westport, Conn. : Libraries Unlimited,
Date: 2003. This title can be found in 3 Iowa libraries.
Using the Internet as a reference tool : a how to-do-it manual for librarians /Author: Sauers, Michael P.
Publisher: New York : Neal-Schuman Publishers,
Date: c2001. This title can be found in 5 Iowa libraries.
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