The power of customer experience : 5 elements to make an impact /Author: Dixon, Elizabeth,
Publisher: United States : Goodstory ,
Date: 2022. This title can be found in 1 Iowa libraries.
Unreasonable hospitality : the remarkable power of giving people more than they expect /Author: Guidara, Will,
Publisher: New York : Optimism Press,
Date: [2022] This title can be found in 27 Iowa libraries.
Libraries that build business : advancing small business and entrepreneurship in public libraries /Publisher: Chicago, Illinois : ALA Editions,
Date: 2022. This title can be found in 2 Iowa libraries.
Responding to rapid change in libraries a user experience approach / Callan Bignoli and Lauren Stara.Format: [Prof. Collection] :
Author: Bignoli, Callan.
Publisher: Chicago : ALA Editions,
Date: 2021. This title can be found in 2 Iowa libraries.
The gold standard : giving your customers what they didn't know they wanted /Author: Cowie, Colin,
Publisher: [New York] : HarperCollins Leadership, an imprint of HarperCollins Focus LLC,
Date: [2021] This title can be found in 1 Iowa libraries.
Ignore your customers (and they'll go away) : the simple playbook for delivering the ultimate customer service experience /Author: Solomon, Micah,
Publisher: [Nashville] : HarperCollins Leadership, an imprint of HarperCollins,
Date: [2020] This title can be found in 2 Iowa libraries.
Seven kinds of people you find in bookshops /Author: Bythell, Shaun,
Publisher: Boston : David R. Godine, Publisher,
Date: 2020. This title can be found in 12 Iowa libraries.
Fish! : a proven way to boost morale and improve results /Author: Lundin, Stephen C.,
Publisher: [New York] : Hachette Books,
Date: [2020] This title can be found in 2 Iowa libraries.
Tucson water turnaround : crisis to success /Author: McGuire, Michael J.,
Publisher: Denver, CO : American Water Works Association,
Date: [2020] This title can be found in 1 Iowa libraries.
Company of one : why staying small is the next big thing for business /Author: Jarvis, Paul,
Publisher: Boston, MA : Mariner Books, Houghton Mifflin Harcourt,
Date: 2020. This title can be found in 1 Iowa libraries.
Leading loyalty : cracking the code to customer devotion /Author: Rogers, Sandy,
Publisher: New York : HarperCollins Leadership, an imprint of HarperCollins,
Date: [2019] This title can be found in 1 Iowa libraries.
Service innovation for sustainable business : stimulating, realizing and capturing the value from service innovation /Publisher: Singapore ; World Scientific Publishing Co. Pte. Ltd.,
Date: [2019] This title can be found in 1 Iowa libraries.
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits /Author: Goodman, John A.
Publisher: [New York?] : HarperCollins Leadership, an imprint of HarperCollins,
Date: [2019] This title can be found in 2 Iowa libraries.
Aviation communication : strategy and messages for ensuring success and preventing failures /Author: Tavlin, Linda
Publisher: Abingdon, Oxon ; Routledge,
Date: 2019. This title can be found in 1 Iowa libraries.
Designing experiences /Author: Rossman, J. Robert
Publisher: New York : Columbia University Press,
Date: [2019] This title can be found in 3 Iowa libraries.
People powered : how communities can supercharge your business, brand, and teams /Author: Bacon, Jono
Publisher: Nashville : HarperCollins Leadership,
Date: 2019. This title can be found in 1 Iowa libraries.
The strategy mindset 2.0 : a practical guide to the design and implementation of strategy /Author: Bamford, Charles E.,
Publisher: United States : CreateSpace Independent Publishing Platform,
Date: 2019 This title can be found in 1 Iowa libraries.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.