Gold standard management : the key to high-performance hospitals /Author: Sherman, V. Clayton.
Publisher: Chicago : Health Administration Press,
Date: c2008. This title can be found in 1 Iowa libraries.
Raising standards in American health care : best people, best practices, best results /Author: Sherman, V. Clayton.
Publisher: San Francisco : Jossey-Bass,
Date: c1999. This title can be found in 2 Iowa libraries.
Total customer satisfaction : a comprehensive approach for health care providers /Author: Sherman, Stephanie G.
Publisher: San Francisco : Jossey-Bass Publishers,
Date: [1999] This title can be found in 1 Iowa libraries.
Make yourself memorable : winning stategies to help you make a great impression on your boss, your co-workers, your customers--and everyone else! /Author: Sherman, Stephanie G.
Publisher: New York : AMACOM,
Date: 1996. This title can be found in 4 Iowa libraries.
Creating the new American hospital : a time for greatness /Author: Sherman, V. Clayton.
Publisher: San Francisco, Calif. : Jossey-Bass,
Date: c1993. This title can be found in 1 Iowa libraries.
From losers to winners : how to manage problem employees--and what to do if you can't /Author: Sherman, V. Clayton.
Publisher: New York, NY : American Management Association,
Date: c1987. This title can be found in 3 Iowa libraries.
Managerial performance and promotability : the making of an executive /Author: Silber, Mark B.
Publisher: New York : AMACOM,
Date: c1974. This title can be found in 3 Iowa libraries.
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