Includes bibliographical references (p. 217-220) and index.
Contents:
ch. 20. Resigning from a job: from giving notice to good-byes. ch. 2. Your first day of work: a typical scenario, so you know what to expect -- ch. 3. Dressing well at work: those confusing unwritten dress codes -- ch. 4. Employee-boss relationship: getting along and ahead with your supervisor -- ch. 5. Social side of technology: communication courtesies for the '90's and beyond -- ch. 6. How to be a team player: office alliances, rivalries, politics, and friendships -- ch. 7. Working with customers: how to keep them coming back -- ch. 8. When you're in charge: managing with finesse -- ch. 9. Sex and other dilemmas of office life: harassment, coworker affairs and marriages, and parenting -- ch. 10. Entertaining on the job: manners for events from power lunches to holiday parties -- ch. 11. Traveling on business: traveling on an expense account and staying safe -- ch. 12. Writing still required: tips for creating effective business documents -- ch. 13. Speaking out: getting heard, in the office and on the podium -- ch. 14. Negotiating in the office: making deals with your boss, coworkers, and customers -- ch. 15. Diversity in the workplace: respecting religion, race, ethnicity, gender, and sexual orientation -- ch. 16. Gift-giving at the office: office collections and gift-giving for all seasons -- ch. 17. Job hunting while employed: searching discreetly, so as not to burn any bridges -- ch. 18. Using an employment agency: how to get the most out of your recruiter -- ch. 19. Job interview: tricks of the trade that will get you hired -- ch. 20. Resigning from a job: from giving notice to good-byes.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.