"Public Library Association." -- Cover. Includes bibliographical references and index.
Contents:
Appendix A: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services. Fostering Local Community During a Global Pandemic / Jeffrey Davis -- Engaging Your Community with Digital Author Events / Stesha Brandon -- Providing a Seamless Virtual Reference Experience / Lauren Seegmiller -- A Genealogy Library in The Pandemic Age / Cheryl A. Lang -- Hotspot Lending During a Pandemic / Suzanne Wulf -- Moving Health and Wellness Online at Your Library / Bobbi L. Newman -- Community Can Happen Anywhere / Kate Hall & Christophe Andersen -- Triage Librarianship and Reader's Advisory / Paige Knotts, Sarah Lane, & Stephanie Fruhling -- Improving Accessibility in Virtual Programs and Services / Carrie Banks & Barbara Klipper -- Storytime in the Summer of COVID-19 / Suzanne DeKeyzer James -- The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings / DeeDee Baldwin -- Moving Job Skills and Career Readiness Online / Ashley Welke -- Serving Older Adults During a Worldwide Pandemic / Allan M. Kleiman & Fatima Perkins -- Never Let A Crisis Go to Waste: Removing Customer Barriers During COVID-19 / Cordelia Anderson -- Helping Students Succeed During COVID-19 / Cindy Mediavilla -- Panic, Pivot, & Press Play: Launching Virtual Services for Businesses and Nonprofits / Gillian Robbins & Caitlin Seifritz -- Early Literacy Services During Library Closures / Rachel Payne & Jessica Ralli -- Tech Support in Public Libraries During the COVID-19 Shutdown / Luke Thompson -- Moving Book Clubs and Advisory Online / Becca Boland -- The Connecting Power of Social Media / Tiffany Breyne -- Continuing Cultural Inclusivity Programming During COVID-19 / Nicanor Diaz, Virginia Vassar Aggrey, & Naghem Swade -- Walk This Way: Service Design for Clarity in A Disaster / Jeffrey Davis -- Appendix A: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services.
Summary:
"Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services when the pandemic hit. No matter your library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.