Foundations of reform -- Models of reform -- Strategies and tactics -- Reform as governance -- Governance for the 21st century.
Summary:
"In this report of the Center for Public Service, which continues the work of the former Center for Public Management in a new home, Donald F. Kettl surveys the global public management revolution. He charts the major strategies, including New Zealand's 'new public management,' the U.S. effort at 'reinventing government,' and related efforts in developed and developing countries around the world. Kettle finds that this movement has revolved around six core ideas: the search for greater productivity; more public reliance on private markets; a stronger orientation toward service; more decentralization from national to sub-national governments;
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