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01755cam a2200421 a 4500 001 54E539B62AFD11DE9D8A7A07A8D7520A 005 20191001013207 008 000615s2000 nyua b 001 0 eng 010 $a 00056235 020 $a 9781555703844 (alk. paper) 020 $a 1555703844 (alk. paper) 035 $a (OCoLC)44468971 040 $a DLC $c DLC $d SILO $d AGL $d UKM $d IOZ $d SILO 050 00 $a Z711.45 $b .D54 2000 082 00 $a 025.5/24 $2 21 245 0 $a Digital reference service in the new millennium : $b planning, management, and evaluation / $c edited by R. David Lankes, John W. Collins III, Abby S. Kasowitz. 260 $a New York : $b Neal-Schuman Publishers, $c c2000. 300 $a xx, 246 p. : $b ill. ; $c 23 cm. 440 4 $a The new library series $v no. 6 504 $a Includes bibliographical references and index. 650 0 $a Electronic reference services (Libraries) $z United States $x Planning. 650 0 $a Electronic reference services (Libraries) $z United States $x Management. 650 0 $a Electronic reference services (Libraries) $z United States $x Evaluation. 650 2 $a Library Services $x organization & administration $z United States. 650 2 $a Library Services $x standards $z United States. 650 2 $a Library Services $x trends $z United States. 650 2 $a Library Automation $z United States. 700 1 $a Lankes, R. David. 700 1 $a Collins, John William, $d 1948- 700 1 $a Kasowitz, Abby S. 939 $a 4282425 941 $a 4 952 $l OVUX522 $d 20171222054820.0 952 $l USUX851 $d 20160820081921.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=54E539B62AFD11DE9D8A7A07A8D7520A 994 $a 02 $b IOZ 952 $l CAPH522 $d 20090701080000.0 952 $l UNUX074 $d 20090701080000.0Initiate Another SILO Locator Search