11 records matched your query       

Title:

Self-assessment guide for organizational performance and customer satisfaction : based on the Presidential Award for Quality criteria.

Publisher:

For sale by the U.S. G.P.O.Supt. of Doc.,
For sale by the U.S. G.P.O.Supt. of Doc.,

Copyright Date:

1993

Description:

iii, 56 p. ; 28 cm.

Subject:

Consumer satisfaction--United States--Handbooks, manuals, etc.
Organizational effectiveness--Handbooks, manuals, etc.
Total quality management--Handbooks, manuals, etc.--United States--Handbooks, manuals, etc.

Other Authors:

Federal Quality Institute (U.S.)

Other Titles:

Based on the Presidential Award for Quality criteria.

Notes:

"December 1993." "FQI-400R"--P. 4 of cover. Cover title. S/N 006-000-01397-0 (GPO) Shipping list no.: 94-0079-P.

ISBN:

9780160430800
0160430801

OCLC:

(OCoLC)30012844

LCCN:

94193143

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)