The Locator -- [(subject = "Enseignement supérieur--Recherche")]

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Title:
Knowledge management : building a competitive advantage in higher education / Andreea M. Serban, Jing Luan, editors.
Publisher:
Jossey-Bass,
Copyright Date:
c2002
Description:
115 p. : ill., charts ; 23 cm.
Subject:
Education, Higher--Research
Knowledge management.
Education, Higher.
Gestion des connaissances.
Enseignement supérieur--Recherche.
Enseignement supérieur.
Other Authors:
Serban, Andreea M.
Luan, Jing.
Notes:
"Spring 2002." Includes bibliographical references and index.
Contents:
Knowledge management : the "fifth face" of institutional research / Andreea M. Serban. Data mining and its applications in higher education / Jing Luan -- Building portals for higher education / Richard A. Pickett, William B. Hamre -- Customer relationship management / Michael Fayerman -- Organizational learning and the case for knowledge-based systems / Lisa A. Petrides -- Technologies, products, and models supporting knowledge management / Jing Luan, Andreea M. Serban -- Knowledge management : the "fifth face" of institutional research / Andreea M. Serban.
Series:
New directions for institutional research, 0271-0579 ; no. 113
ISBN:
9780787962913
0787962910
OCLC:
(OCoLC)49666246
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)
OVUX522 -- University of Iowa Libraries (Iowa City)

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