Originally published: 2014. Includes bibliographical references (pages 279-323) and index.
Contents:
Introduction: A tale of two menus -- Designing an extraordinary workplace experience : Success is overrated: why great workplaces reward failure ; The power of place: how office design shapes our thinking ; Why you should be paid to play ; What happy workplaces can learn from a casino ; How to turn a group of strangers into a community -- Motivating excellence : The leadership paradox: why forceful leaders develop less productive teams ; Better than money: what games can teach us about motivation ; How thinking like a hostage negotiator can make you more persuasive, influential, and motivating ; Why the best managers focus on themselves -- Attracting and retaining top performers : Seeing what others don't: how to eliminate interview blind spots that prevent you from reading people's true potential ; What sports, politics, and religion teach us about fostering pride -- Conclusion: Three keys to creating an extraordinary workplace.
Summary:
Resource added for the Administrative Professional program 101066 and Office Professional program 311061.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.