Understanding health literacy -- Creating a patient-friendly environment -- Assessing patients' literacy levels -- Understanding and avoiding medical errors -- Factoring culture into the care process -- Improving patient-provider communication -- Designing easy-to-read patient education materials -- Principles of writing for low literacy -- Using alternative forms of patient communication -- Interpreters and their role in the health care setting.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.