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Author:

Spatz, Michele, 1954-

Title:

Answering consumer health questions : the Medical Library Association guide for reference librarians / Michele Spatz.

Publisher:

Neal-Schuman Publishers,

Copyright Date:

c2008

Description:

xiv, 142 p. ; 23 cm.

Subject:

Medical libraries--Reference services--United States.
Health education--United States.
Consumer education--United States.
Consumer Health Information--methods--United States.
Libraries, Medical--United States.
Information Services--United States.
Patient Education as Topic--methods--United States.

Other Authors:

Medical Library Association.

Notes:

Includes bibliographical references and index.

Contents:

Professional practice : understanding and reaching out to the health information seeker -- Professional interactions : communication guidelines and strategies -- Professional ethics of providing health information -- Legal issues in health information delivery -- Serving the health information needs of diverse individuals -- The difficult patron -- Self-care for the health information provider.

Series:

Medical Library Association guides

ISBN:

1555706320 (pbk. : alk. paper)
9781555706326 (pbk. : alk. paper)

LCCN:

2008025035

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

IAOX771 -- State Library of Iowa (Des Moines)