Includes index. Includes bibliographical references and index. New Book -- August -- 2014
Contents:
Successful pre-opening activities -- Organizing pre-opening activities -- The basics of buying a coffee, espresso & tea shop -- How to invest in a franchise -- Basic cost control for beverage and food service operations : an overview -- Choosing the best equipment, coffees, teas and food products -- Profitable menu planning : for maximum results -- Inventory control : for maximum profits -- Successful management of operational costs and supplies -- The essentials of beverage and food safety, HACCP, and sanitation practices -- Computers and your beverage and food service operation -- Successful employee recruitment -- Successful employee motivation and training -- Successful labor cost control -- Successful public relations : how to get customers in the door -- Internal marketing : how to keep customers coming back to your establishment -- Internal bookkeeping : accounting for sales and costs -- Successful budgeting and profit planning : for maximum results.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.