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Title:

Digital reference service in the new millennium : planning, management, and evaluation / edited by R. David Lankes, John W. Collins III, Abby S. Kasowitz.

Publisher:

Neal-Schuman Publishers,

Copyright Date:

c2000

Description:

xx, 246 p. : ill. ; 23 cm.

Subject:

Electronic reference services (Libraries)--United States--Planning.
Electronic reference services (Libraries)--United States--Management.
Electronic reference services (Libraries)--United States--Evaluation.
Library Services--organization & administration--United States.
Library Services--standards--United States.
Library Services--trends--United States.
Library Automation--United States.

Other Authors:

Lankes, R. David.
Collins, John William, 1948-
Kasowitz, Abby S.

Notes:

Includes bibliographical references and index.

Series:

The new library series no. 6

ISBN:

9781555703844 (alk. paper)
1555703844 (alk. paper)

OCLC:

(OCoLC)44468971

LCCN:

00056235

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

OVUX522 -- University of Iowa Libraries (Iowa City)

CAPH522 -- Iowa City Public Library (Iowa City)