Includes bibliographical references (p. 203-216) and index.
Contents:
Topsy-turvy : the sky is falling! -- The psychological recession -- Feelings matter : "soft" is "hard" -- Bad management is (really) expensive -- Good management (really) makes money -- Commitment and engagement, not morale and satisfaction -- Create significant relationships between bosses and subordinates -- Strengthen the bond with employees by customizing -- Achieve a best fit -- Staying ahead of the curve -- How are we doing economically? -- A twenty-first century safety net -- Psychology is more important than economics.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.