8 records matched your query       

Author:

Martin, Lawrence L.

Title:

Measuring the performance of human service programs / Lawrence L. Martin, Peter M. Kettner.

Publisher:

Sage Publications,

Copyright Date:

c1996

Description:

xi, 139 p. ; 22 cm.

Subject:

Human services--Methodology.--Methodology.
Evaluation research (Social action programs)
Present value analysis.
Services sociaux--Méthodologie--Méthodologie
Recherche évaluative (Programmes d'action sociale).
Actualisation (Économie)
Assessment--Assessment

Other Authors:

Kettner, Peter M., 1936-

Notes:

Includes bibliographical references and index.

Contents:

Performance measurement : the new accountability -- Performance measurement : an idea whose time has come -- Social problems, human service programs & performance measurement -- Output performance measures -- Quality performance measures -- Outcome performance measures -- Numeric counts -- Standardized measures -- Level of functioning scales -- Client satisfaction -- Issues in selecting, collecting, reporting, & using performance measures.

Series:

Sage human services guides ; v. 71

ISBN:

9780803971356 (pbk. : acid-free paper)
0803971354 (pbk. : acid-free paper)
9780803971349 (cloth : acid-free paper)
0803971346 (cloth : acid-free paper)

OCLC:

(OCoLC)33408066
(OCoLC)35137959

LCCN:

95041794

Locations:

USUX851 -- Iowa State University - Parks Library (Ames)

UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

OVUX522 -- University of Iowa Libraries (Iowa City)

OZAX845 -- Northwestern College - DeWitt Library (Orange City)