The importance of standards -- The evolution of Total Quality Management (TQM) -- Introduction to management system standards -- Quality management system standards -- Operational excellence (OpEx) -- Environmental management systems standards (EMS) -- Occupational health & safety management systems -- Information security management -- Business continuity and uninterrupted product flow -- Supply chain management, design and international standards -- Developing a learning organization and auditing -- Leadership and international standards -- Implementation, resistance to change and sustaining change -- Conclusions and looking forwards.
Summary:
"International standards ensure that organisations operate the right processes to support their objectives. International Standards for Design and Manufacturing is an accessible guide for manufacturing and production managers and students. It guides readers through the standards needed to build operating systems which are robust and integrated. International Standards for Design and Manufacturing is based on a collaboration between Swansea University, BSI and manufacturing and production practitioners from key companies who have supplied cases of using standards in practice, such as Bosch, BP, Tesco, M&S and Toyota. Each chapter includes an introduction to the standards being discussed, definitions, case studies of using the standards in practice, statistics, why these standards are important, conclusions, seminar topics and exam questions"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.