Includes bibliographical references (p. 230-239) and index.
Contents:
Both efficient and effective: the new public sector performance agenda -- Balanced scorecards: the journey from measurement to strategic performance management -- Using lean thinking to improve strategic performance -- Designing strategy maps to agree strategic priorities -- Agreeing high level strategic outcome targets and key performance indicators -- Selecting strategic initiatives -- Aligning financial management with strategic goals -- Keeping your eyes on the ball: reporting and reviewing performance -- Building a culture focused on strategic performance management -- Conclusion and key strategic performance questions.
Summary:
"Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. This timely book shows public sector leaders what they need to understand in order to be able to cope with these challenges"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.