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02543aam a2200361 i 4500 001 0650438AE41111E99BCC670C97128E48 003 SILO 005 20191001010057 008 130906s2014 nyua 001 0 eng 010 $a 2013032407 020 $a 0071828915 020 $a 9780071828918 (hardback) 040 $d SILO 042 $a pcc 050 00 $a HD58.8 $b .M2867 2014 082 00 $a 658.4 $2 23 $b M3631V 2013 100 1 $a Martin, Karen, $d active 2004, $e author. $9 7469 245 10 $a Value stream mapping : $b how to visualize work and align leadership for organizational transformation / $c Karen Martin and Mike Osterling. 264 1 $a New York : $b McGraw-Hill, $c [2014] 300 $a xvii, 195 pages : $b illustrations ; $c 24 cm 500 $a Includes index. 520 $a "The first of its kind--a Value Stream Mapping book written for those in service and office environments who need to streamline operationsValue Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare, R&D, retail, and technology. It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s"-- 650 0 $a Organizational change. $9 1847 650 0 $a Cost effectiveness. $9 7470 650 0 $a Leadership. $9 648 650 7 $a BUSINESS & ECONOMICS / Organizational Development. $2 bisacsh $9 7471 700 1 $a Osterling, Mike, $e author. $9 7472 856 42 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy1403/2013032407-b.html 856 42 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy1403/2013032407-d.html 941 $a 2 952 $l AQPC277 $d 20220803010512.0 952 $l PYAX423 $d 20191001012740.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=0650438AE41111E99BCC670C97128E48Initiate Another SILO Locator Search