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01569aam a2200373 i 4500 001 A76A5704580511E8A8F83C5097128E48 003 SILO 005 20180515010114 008 150626s2015 ii ad b 000 0 eng d 010 $a 2016331302 020 $a 9332703094 020 $a 9789332703094 035 $a (OCoLC)948864357 040 $a DKAGE $b eng $e rda $c DLC $d DKAGE $d OCLCF $d OCLCO $d BTCTA $d OCLCQ $d WAU $d GZM $d NUI $d SILO 042 $a lcode $a lcode 043 $a a-ii--- 050 00 $a JQ231 $b .M55 2015 082 04 $a 351.54 $2 23 100 1 $a Mishra, R. K., $d 1948- $e author. 245 10 $a Enhancing accountability in public service delivery through citizens' charters : $b the Indian experience / $c R.K. Mishra, Geeta Potaraju. 264 1 $a New Delhi : $b Academic Foundation in association with Institute of Public Enterprise, Hyderabad, $c 2015. 300 $a 177 pages : $b illustrations, charts ; $c 24 cm 650 0 $a Public administration $z India. 650 0 $a Government accountability $z India. 651 0 $a India $v Charters, grants, privileges. 650 7 $a Government accountability. $2 fast $0 (OCoLC)fst01746414 650 7 $a Public administration. $2 fast $0 (OCoLC)fst01081976 651 7 $a India. $2 fast $0 (OCoLC)fst01210276 655 7 $a Charters and articles of incorporation. $2 fast $0 (OCoLC)fst01774239 700 1 $a Geeta, P., $e author. 710 2 $a Institute of Public Enterprise (Hyderabad, India), $e issuing body. 941 $a 1 952 $l OVUX522 $d 20181116051909.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A76A5704580511E8A8F83C5097128E48Initiate Another SILO Locator Search