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01190aam a22003254a 4500 001 E51D3BF068F811E68AB74A8ADAD10320 003 SILO 005 20160823010507 008 050222s2006 cauab 000 0 eng 010 $a 2005003580 020 $a 9781412913713 020 $a 1412913713 (pbk.) 035 $a (OCoLC)57893361 040 $a DLC $c DLC $d YDX $d BAKER $d SILO 042 $a pcc 050 00 $a TS155 $b .C31582 2006 082 00 $a 658.5 $2 22 245 00 $a Cases in operations management : $b building customer value through world-class operations / $c [edited by] Robert D. Klassen, Larry J. Menor. 260 $a Thousand Oaks : $b Sage Publications, $c c2006. 300 $a x, 425 p. : $b ill., maps ; $c 24 cm. 440 0 $a Ivey casebook series 650 0 $a Production management $v Case studies. 650 0 $a Industrial management $x Case studies. $v Case studies. 700 1 $a Klassen, Robert David 700 1 $a Menor, Larry J. 856 41 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip058/2005003580.html 941 $a 1 952 $l USUX851 $d 20170503031858.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=E51D3BF068F811E68AB74A8ADAD10320 994 $a 92 $b IWAInitiate Another SILO Locator Search