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01716aam a2200349 a 4500 001 0A79D92EAE3711E2ADF40BD6DAD10320 003 SILO 005 20130426010133 008 120719s2012 enka fb 001 0 eng 010 $a 2012025895 020 $a 0749465824 020 $a 9780749465827 035 $a (OCoLC)774490455 040 $a DLC $b eng $c DLC $d BTCTA $d BDX $d OCLCO $d CDX $d YDXCP $d UKMGB $d BWK $d YNK $d IH7 $d BWX $d SILO 042 $a pcc 050 00 $a HF5547.5 $b .F688 2012 082 00 $a 651.3 $2 23 100 1 $a France, Sue. 245 14 $a The definitive executive assistant and managerial handbook : $b a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants / $c Sue France. 260 $a London ; $b Kogan Page, $c 2012. 300 $a xvi, 248 p. : $b ill. ; $c 24 cm. 504 $a Includes bibliographical references (p. [209]-218) and index. 505 0 $a The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help? 650 0 $a Administrative assistants $v Handbooks, manuals, etc. 650 0 $a Secretaries $v Handbooks, manuals, etc. 650 0 $a Office management $v Handbooks, manuals, etc. 650 0 $a Office practice $v Handbooks, manuals, etc. 941 $a 2 952 $l YEPF572 $d 20200204060659.0 952 $l TYPH572 $d 20200110042537.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=0A79D92EAE3711E2ADF40BD6DAD10320 994 $a C0 $b IWRInitiate Another SILO Locator Search