Library services and programming in the twenty-first century -- Clarifying the library's role -- Creating a community profile -- Assessing community needs -- Organizing, analyzing, and interpreting assessment results -- Designing effective programs and services -- Developing goals, objectives, and outcomes -- Determining activities, staff requirements, and timeline -- Creating a program budget -- Funding effective programs and services -- Implementing library programs and services -- Measuring effectiveness -- Using your success to move forward.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.