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02932aam a2200349 i 4500 001 C7D40010AD8011E7B2CCD40B97128E48 003 SILO 005 20171010010142 008 140523t20142014nyua b 001 0 eng 010 $a 2014018524 020 $a 1137346973 (hardback) 020 $a 9781137346971 (hardback) 035 $a (OCoLC)865493580 040 $a DLC $e rda $b eng $c DLC $d YDX $d BTCTA $d UKMGB $d CDX $d YDXCP $d OCLCO $d Y4Q $d SILO 042 $a pcc 100 1 $a Brinkmann, Ursula, $e author. 245 10 $a Intercultural readiness : $b four competences for working across cultures / $c Ursula Brinkmann, Oscar van Weerdenburg. 264 1 $a New York, NY : $b Palgrave Macmillan, $c 2014. 300 $a x, 220 pages ; $c 23 cm 504 $a Includes bibliographical references and index. 505 8 $a Machine generated contents note: -- Chapter 1 Intercultural Readiness: Translating talent into competence -- Chapter 2 Why we need intercultural competences -- Chapter 3 The four competences -- Chapter 4 Different talents, new abilities -- Chapter 5 Debunking a popular myth -- Chapter 6 Intercultural competences for culturally diverse teams -- Chapter 7 What makes an organization interculturally competent?. 520 $a "It can be a challenge for global organizations to ensure that their increasingly multicultural workforce is working and communicating effectively across different cultures. Drawing on research from over 30,000 individuals from all over the world, Intercultural Readiness presents a model for assessing the four key competencies that employees must develop in order to work effectively across different cultures; Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty. One of the first scientifically sound intercultural assessment tools, the Intercultural Readiness Check (IRC) helps organizations discover how well they work across cultures and in what areas their teams needed better training or support. Combining their practical experience as intercultural management consultants with a decade of research into how to improve team-working and communication, the authors present practical strategies for how to develop these competencies and provide useful insights into the broader landscape of intercultural management"-- $c Provided by publisher. 650 0 $a Diversity in the workplace. 650 0 $a Cultural competence. 650 7 $a BUSINESS & ECONOMICS / Business Communication / General. $2 bisacsh 650 7 $a BUSINESS & ECONOMICS / International / General. $2 bisacsh 650 7 $a BUSINESS & ECONOMICS / Organizational Behavior. $2 bisacsh 700 1 $a Weerdenburg, Oscar van, $e author. 856 42 $3 Cover image $u http://www.netread.com/jcusers2/bk1388/971/9781137346971/image/lgcover.9781137346971.jpg 941 $a 1 952 $l I6OX771 $d 20220719011039.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=C7D40010AD8011E7B2CCD40B97128E48Initiate Another SILO Locator Search