Fabrice Luchini, Daniel Berlioux, Marc Bermann, Olivier Broche, Antoine Chappey, Jean-Pierre Darroussin. Special features: two short films by Cédric Klapisch, "In transit" (15 min.) and "Ce qui me meut" (23 min.) ; discussion with Cédric Klapisch and Jackie Berroyer.
Summary:
An American-trained store manager attempts to instruct his staff on such unlikely notions as "service" and "the customer is always right," which goes against the grain of the Parisian shopkeepers.
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