A basic, practical "how to" guide to more successful communication.
Contents:
1. Speak with strength and effectiveness -- 2. Creating the message -- 3. One idea at a time -- 4. Don't underestimate your audience -- 5. "Aim and hang loose" -- 6. Speak in the language of your listeners -- 7. Keep things in order -- 8. Preparing a talk -- 9. Visual aids -- 10. "No small parts" -- 11. Stay attuned for feedback -- 12. "Who do you think you're talking to?" -- 13. Like your audience -- 14. "Controlled relaxation" -- 15. Keep it clear -- 16. Speak from the other side -- 17. "But are they buying?" -- 18. On "playing tennis" -- 19. On preparing a meeting -- 20. How to make a speech.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.