Compact discs. Teaching Company: 5972 (course number). Additional nos. on discs (PC5972A), disc container (IC5972A-01), and course guidebook (PB5972A). Includes bibliographical references in guidebook. Lectures by Kenneth G. Brown, the University of Iowa
Contents:
Becoming a transformational leader. Characteristics of influential agents -- The dark side of influence -- Characteristics of suggestible targts -- Influence tactics-- hard and soft -- How to make the most of soft tactics -- How context shapes influence -- Practicing impression management -- Selling and being sold -- Delivering effective speeches -- Developing negotiation shills -- Becoming a transformational leader.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.