Includes index. Includes bibliographical references and index.
Contents:
Global issues -- India and China's impact on global banking -- The road from Baghdad to Zurich -- The rise in Islamic banking -- Bankers versus regulators : when two tribes go to war -- The European Union unravels -- Enterprise change : the age-old challenge -- Demonstrating the value fo technology -- Retail banker's challenges -- Strained relationships -- The banks that like to say no -- The future of video-banking -- Call centre of the future -- The big issue : fraud and identity theft -- Channel technologies through 2015 -- Web 2.0 and online banking technologies through 2015 -- Payments challenges -- The cashless, cardless society -- Corporates demand access -- Swift changes in wholesale payments -- The future of European payments -- Investment banker's challenges -- Best execution with best intentions -- Make or break for Europe's equity markets -- To trade or not to trade? -- Rising risks in options and derivatives.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.