Advocacy, empowerment and the development of user-led outcomes / Sue Balloch, Clare Evans, Tessa Harding, Martin Heidonsohn and Michael Turner. Counselling / Tim Bond -- Mediation / Marian Liebmann -- Child advocacy / Christine Piper -- Student counselling: the wailing wall or a force for change? / Ann Heyno -- Ending bullying and managing conflict in schools / Val Carpenter -- Disability, disabled people, advocacy and counselling / Colin Barnes -- Couples counselling / Gillian Walton -- Family and elder mediation / Yvonne Joan Craig -- Mental health advocacy / David Brandon -- Substance use counselling / Graz Kowszun -- Victim offender mediation / Jean Wynne -- Healthcare and complaints advocacy: a campaign for real listening and patient participation / Stephanie Ellis -- HIV/AIDS: advocacy, counselling and mediation with the dying and the bereaved / Bill Kirkpatrick -- Healthcare decision making and mediation / Yvonne Joan Craig and Masana De Souza -- Stress management and counselling / Stephen Palmer -- Cross-cultural mediation / Masana De Souza and Yvonne Joan Craig -- Advocacy, empowerment and the development of user-led outcomes / Sue Balloch, Clare Evans, Tessa Harding, Martin Heidonsohn and Michael Turner.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.