Outsourcing / Heather L. Hill. Human Resources Management / Mónica Colón-Aguirre and Diane L. Velasquez -- Mentoring / Jennifer Campbell-Meier and Lisa K. Hussey -- Unions / Adriene Lim -- Customer Service / Lisa K. Hussey -- Strategic Planning / Mónica Colón-Aguirre and Mary Wilkins-Jordan -- Leadership / Mary Wilkins-Jordan and Lisa K. Hussey -- Decision Making / Lisa K. Hussey -- Organizational Communications / Lisa K. Hussey -- Change Management and Organizational Culture / Diane L. Velasquez and Lisa K. Hussey -- Marketing / Diane L. Velasquez -- Financial Management / Diane L. Velasquez -- Assessment and Evaluation / Jennifer Campbell-Meier -- Internal and External Environment / Diane L. Velasquez -- Ethics and Confidentiality / Diane L. Velasquez -- Conflict Negotiations & Mediation / Lisa K. Hussey -- Diversity / Lisa K. Hussey -- Facilities Management / Diane L. Velasquez -- Information Technology Management / Diane L. Velasquez -- Project Management / Diane L. Velasquez -- Grants and Grant Applications / Mónica Colón-Aguirre and Catherine Hakala-Ausperk -- Outsourcing / Heather L. Hill.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.