Win-win negotiating / Don Crawley. Counseling employees on personal problems / Barbara Braunstein -- Creating "no excuses" quality in your organization / Reich Gardner -- Dynamic delegation! / Mark Towers -- Every manager's guide to hiring and firing / Janet Ray -- Going for the goal / Lesley Bissett -- How to conduct powerful performance reviews / Rod Murrow -- How to discipline employees for positive results / Carolyn Templeman -- How to keep negative people from ruining your day / Zoie Kaye -- How to manage difficult employees / Chris Johnson -- Managing employee conflict and confrontation / Carol Schofield -- Managing with diversity / Sonja L. Samuel -- Mastering the art of business communication / Michelle Poley -- Meetings that work / Marlene Caroselli -- Motivation in the workplace / Barbara Fielder -- Preventing absenteeism in the workplace / Carolyn J. Burke -- Productivity power / Jim Temme -- Putting anger to work for you! / Joel and Ruth Schroeder -- Tuning up your team for smoother results / Curt Miller -- Win-win negotiating / Don Crawley.
Summary:
Successful people have learned how to do more and how to do it better than others. These 20 practical programs give you the diverse background, professional information and expert insight you need to start making real progress toward your career goals.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.