October Surprise for Tucson -- Water in the Sonoran Desert -- Extending the Straw to Tucson -- Selling the New Water Supply -- Designing Treatment for CAP Water -- Distribution System Woes -- Hayden-Udall Water Treatment Facility Operations -- Debacle Begins -- Wake-Up Calls -- Initial Efforts to Control the Problem -- Bifurcation to Abandonment -- Moving Beyond CAP Direct Delivery -- Searching for Solutions -- Putting Customers First -- At the Tap Meets a New Leader -- Turnaround and Success -- Epilogue.
Summary:
"City leaders, Tucson Water employees, scientists, engineers, consultants, academics and many others worked together to not only solve the original problems but also to regain the trust of the public that had been destroyed by smelly, yellow, orange, brown and red water pouring out of home faucets. The lessons learned in Tucson about how to solve a water quality and treatment disaster can be applied to other situations where the faith and trust of the public have been lost"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.