Basic concepts -- Service and quality in programming -- Principles, philosophy, and planning -- Asset mapping and needs assessments -- Programming for people -- Program design -- Creativity and innovation -- Program promotion -- Pricing program services -- Facilitating the program experience -- The essence of program evaluation -- Evaluation tools, techniques, and data analysis.
Summary:
Includes profiles of: Robert Greenleaf, Jane Addams, Winnie Wong, Carolyn Griffiths, Lydia Kuyvenhoven, Barbara Cobas, Dana M. Bates, Jermal Stevenson, Mark Freidline, Ron Coplin, and Vicki Proctor.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.