4 records matched your query       

Author:

Coffman, Curt.

Title:

Follow this path : how the world's greatest organizations drive growth by unleashing human potential / Curt Coffman and Gabriel Gonzalez Molina.

Publisher:

Warner Books,

Copyright Date:

c2002

Description:

xiii, 284 p. ; 24 cm.

Subject:

Employee motivation.
Employees--Training of.
Human capital.
Executive ability.
Personnel management.
Personnel--Motivation.
Personnel--Formation.
Ressources humaines.
Aptitude pour la direction.
Personnel--Direction.
Employee motivation.
Employees ----Training of.
Human capital.
Executive ability.
Personnel management.

Other Authors:

González Molina, Gabriel.

Notes:

"Warner Business Books." Includes bibliographical references.

Contents:

ch. 11. Managing the emotional economy. ch. 2. Discover the talents of each employee -- ch. 3. The route that never goes astray -- ch. 4. Steering toward engagement -- ch. 5. Directions for enhancing and managing employee engagement -- ch. 6. Emotional economics, part 1 -- ch. 7. The open highway -- ch. 8. The four emotional states that drive customer engagement -- ch. 9. Directions for enhancing and managing customer engagement -- ch. 10. Emotional economics -- ch. 11. Managing the emotional economy.

ISBN:

9780446690355
044669035X
9780446530507
0446530506

OCLC:

(OCoLC)49576138

LCCN:

2002024971

Locations:

KSPG296 -- Burlington Public Library (Burlington)

A2PD787 -- Carter Lake Public Library (Carter Lake)

SAPG074 -- Cedar Falls Public Library (Cedar Falls)

OQAX737 -- Iowa Western Community College - Edith Lisle Library (Clarinda)

ULAX314 -- Loras College Library (Dubuque)

MXPG943 -- Fort Dodge Public Library (Fort Dodge)

SOAX911 -- Simpson College - Dunn Library (Indianola)

CAPH522 -- Iowa City Public Library (Iowa City)

OVUX522 -- University of Iowa Libraries (Iowa City)

AXPF626 -- Oskaloosa Public Library (Oskaloosa)

PQAX094 -- Wartburg College - Vogel Library (Waverly)

GEPG771 -- West Des Moines Public Library (West Des Moines)