9 records matched your query
01327cam a2200361 a 4500 001 6DA3CA582AF311DEA519F806A8D7520A 005 200904162059.0 008 950921s1996 njua b 001 0 eng 010 $a 95042989 020 $a 9781567502107 (paper : alk. paper) 020 $a 1567502105 (paper : alk. paper) 020 $a 9781567502091 (cloth : alk. paper) 020 $a 1567502091 (cloth : alk. paper) 035 $a (OCoLC)33281839 040 $a DLC $c DLC $d SILO $d IOD $d SILO 050 00 $a Z675.U5 $b H55 1996 088 $a ctf 10/17/96 100 1 $a Hernon, Peter. 245 1 $a Service quality in academic libraries / $c Peter Hernon, Ellen Altman. 260 $a Norwood, N.J. : $b Ablex, $c c1996. 300 $a xv, 187 p. : $b ill. ; $c 24 cm. 440 0 $a Information management, policy, and services 504 $a Includes bibliographical references (p. 173-180) and indexes. 650 0 $a Academic libraries $z United States. 650 0 $a Libraries and students $z United States. 650 0 $a Libraries and scholars $z United States. 700 1 $a Altman, Ellen. 939 $a 3363437 941 $a 3 952 $l OVUX522 $d 20180118064821.0 952 $l USUX851 $d 20160813035530.0 952 $l UTAX115 $d 20090701080000.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=6DA3CA582AF311DEA519F806A8D7520AInitiate Another SILO Locator Search