The Locator -- [(author = "Heil Gary")]

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00926nam a2200265Ia 4500
001 D5CCBC762AF211DEBA18F106A8D7520A
005 20240220011609
008 970108s1997    nyu           000 0 eng d
020    $a 9780442020637
020    $a 0442020635
035    $a (OCoLC)36172276
040    $a BKL $c BKL $d SILO $d SILO
100 1  $a Heil, Gary, $d 1950-
245 1  $a One size fits one : $b building relationships one customer and one employee at a time / $c Gary Heil, Tom Parker, Deborah C. Stephens.
260    $a New York : $b Van Nostrand Reinhold, $c c1997
300    $a xii, 292 p. ; $c 24 cm.
650  0 $a Leadership.
650  0 $a Organizational change.
650  0 $a Consumer satisfaction.
700 1  $a Parker, Tom, $d 1950-
700 1  $a Stephens, Deborah C.
939    $a 3254083
941    $a 1
952    $l UNUX074 $d 20090701080000.0
956    $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=D5CCBC762AF211DEBA18F106A8D7520A
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