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02291aam a2200325 i 4500 001 275A5C7E6B5511E69AFE1DDBDAD10320 003 SILO 005 20160826010517 008 121011s2013 nyua b 001 0 eng 010 $a 2012037391 020 $a 1137306955 (alk. paper) 020 $a 9781137306951 (alk. paper) 035 $a (OCoLC)812729316 040 $a DLC $b eng $e rda $c DLC $d YDX $d OCLCO $d YDXCP $d BTCTA $d BWK $d YNK $d BWX $d CDX $d YUS $d OCLCQ $d OCLCF $d SILO 050 00 $a HD49 T34 2013 100 1 $a Tafoya, Dennis W. 245 10 $a Organizations in the face of crisis : $b managing the brand and stakeholders / $c Dennis W. Tafoya. 264 1 $a New York, NY : $b Palgrave Macmillan, $c 2013. 300 $a xii, 183 pages : $b illustrations ; $c 23 cm 504 $a Includes bibliographical references and index. 505 0 $a List of tables, models and diagrams -- Preface -- Acknowledgements -- The organization, the brand and the organization's stakeholders -- Acknowledging the relationship between an organization, its stakeholders and brand -- The nature of organization, brand and stakeholder dynamics : when problems set the stage for a crisis -- Stakeholders, the stakeholder network and the brand network : how the stakeholder network effects crisis management efforts -- Strategy and the emergent crisis -- Understanding the nature of a crisis : why it has the potential to effect an organization, its stakeholders and the brand -- The emerging crisis and the phenomenon of the stakeholder swarm : -- Stakeholder influence on network equilibrium, brand attractiveness and crisis management efforts -- Managing brand trauma -- Implementing the strategy -- Building a crisis management and recovery plan -- The emergence of a crisis in complex adaptive systems : the organization, its brand, stakeholders and the future -- Appendix a events and organization types : a mini case study of channeled effects -- References -- Index. 650 0 $a Crisis management. 650 0 $a Organization. 650 0 $a Strategic planning. 650 0 $a Brand name products $x Management. 650 0 $a Corporations $x Investor relations. 941 $a 1 952 $l USUX851 $d 20160826080314.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=275A5C7E6B5511E69AFE1DDBDAD10320 994 $a C0 $b IWAInitiate Another SILO Locator Search