Includes bibliographical references (pages 267-296) and indexes.
Contents:
Why study intercultural communication? -- What is intercultural communication flexibility? -- What are the essential cultural value patterns? -- What are the keys to understanding cultural and ethnic identities? -- What is culture shock? -- What is the connection between verbal communication and culture? -- What are the different ways to communicate nonverbally across cultures? -- What causes us to hold biases against outgroups? -- How can we manage intercultural conflict flexibility? -- What are the challenges in developing an intercultural-intimate relationship? -- What are the communication issues facing a global identity? -- How can we become ethical intercultural communicators?
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.