Includes bibliographical references (p. [159]-169) and index.
Contents:
Introduction -- Public sector reform programs in Sub-Saharan Africa -- Rwanda's public sector reform program after the 1994 war and genocide -- Management of the public service reform process and the role of ICT -- The role of ICTs in Rwanda's development -- What can be done? -- Appendixes: 1. Agreement between the government of the Republic of Rwanda and the United Nations on the enforcment of sentences of the international criminal tribunal for Rwanda -- 2. Key indicators of the Rwandan vision 2020.
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