Outlining the chaos, evolving strategies, and the new normal -- Learning from other struggles : the auto industry -- Learning from other successes : the customer experience industry -- Innovating around airline realities -- Firing on all cylinders to stay ahead -- Viewing the changing world map -- Flying with tailwinds against headwinds.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.