Foreword (by John Foltz, President, Realty Executives Phoenix) -- Driving forces -- Facing the forces of change -- Changing consumer demands -- Jumping on the technology train -- Pricing pressures -- The commission compression factor -- Dealing with discounters -- Selling real estate piecemeal -- Job hazards -- Risk management for agents -- Answering to a higher power -- Spotting real estate trends -- Bracing for success -- Ensuring your future survival.
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