The Locator -- [(subject = "Customer service")]

166 records matched your query       

Record 45 | Previous Record | MARC Display | Next Record | Search Results
Author:
Lawton, Robin L., 1949-
Title:
Creating a customer-centered culture : leadership in quality, innovation, and speed / Robin L. Lawton.
Publisher:
ASQC Quality Press,
Copyright Date:
c1993
Description:
xix, 177 p. : ill. ; 26 cm.
Subject:
Customer service--Quality control.
Total quality management.
Notes:
Includes bibliographical references (p. [165]-168) and index.
ISBN:
9780873891516 (acid-free paper)
0873891511 (acid-free paper)
OCLC:
(OCoLC)27934822
LCCN:
93015572
Locations:
USUX851 -- Iowa State University - Parks Library (Ames)
TSPC862 -- Norma Anders Public Library (Dysart)
OVUX522 -- University of Iowa Libraries (Iowa City)

Initiate Another SILO Locator Search

This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.