The Locator -- [(subject = "Customer service")]

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Author:
Griffiths, David N., 1935-
Title:
Management in a quality environment / David N. Griffiths.
Publisher:
ASQC Quality Press,
Copyright Date:
c1994
Description:
xvii, 193 p. : ill. ; 23 cm.
Subject:
Customer service.
Leadership.
Total quality management.
Notes:
Includes bibliographical references (p. 187-188) and index.
ISBN:
9780873892223 (alk. paper)
0873892224 (alk. paper)
OCLC:
(OCoLC)30739324
LCCN:
94003470
Locations:
UNUX074 -- University of Northern Iowa - Rod Library (Cedar Falls)

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