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02971cam a22004454a 4500 001 A0E02D5A2B0A11DE8AF32708A8D7520A 003 SILO 005 20150520012456 008 050211s2005 caua bf 001 0 eng 010 $a 2005004205 020 $a 9780787978433 (alk. paper) 020 $a 0787978434 (alk. paper) 040 $a DLC $c DLC $d SILO $d BAKER $d UKM $d NLGGC $d MUQ $d BTCTA $d YDXCP $d OCLCG $d IOJ $d SILO 042 $a pcc 050 00 $a HD30.4 $b .H824 2005 082 00 $a 658.4/071245 $2 22 084 $a 85.08 $2 bcl 100 1 $a Hughes, Marcia M. 245 1 $a Emotional intelligence in action : $b training and coaching activities for leaders and managers / $c Marcia Hughes, L. Bonita Patterson, James Bradford Terrell. 260 $a San Francisco : $b Pfeiffer, $c c2005. 300 $a xvii, 392 p. : $b ill. ; $c 24 cm. + $e 1 CD-ROM (4 3/4 in.). 504 $a Includes bibliographical references (p. 375-378) and index. 505 0 $a Foreword / Reuven Bar-On -- Introduction: Getting the most from this resource -- Using emotional intelligence to create real change. The case for emotional intelligence -- How everyone can use these workouts : cross reference matrix -- Exploring fifteen competencies of emotional intelligence. Self regard -- Emotional self awareness -- Assertiveness -- Independence -- Self actualization -- Empathy -- Social responsibility -- Interpersonal relationships -- Stress tolerance -- Impulse control -- Reality testing -- Flexibility -- Problem solving -- Optimism -- Happiness -- Emotional intelligence workouts to build effective skills. Self regard -- Emotional self awareness -- Assertiveness -- Independence -- Self actualization -- Empathy -- Social responsibility -- Interpersonal relationship -- Stress Tolerance -- Impulse control -- Reality testing -- Flexibility -- Problem solving -- Optimism -- Happiness. 538 $a System requirements: PC with Microsoft Windows 98SE or later; Mac with Apple OS version 8.6 or later. 650 0 $a Executives $x Training of $v Handbooks, manuals, etc. 650 0 $a Leadership $x Study and teaching $v Handbooks, manuals, etc. 650 0 $a Executive coaching $v Handbooks, manuals, etc. 650 0 $a Counselors $x Training of $v Handbooks, manuals, etc. 650 0 $a Group facilitation $v Handbooks, manuals, etc. 650 0 $a Personnel departments $x Training of $x Training of $v Handbooks, manuals, etc. 650 0 $a Emotional intelligence $v Handbooks, manuals, etc. 650 0 $a Active learning $v Handbooks, manuals, etc. 700 1 $a Patterson, L. Bonita, $d 1953- 700 1 $a Terrell, James Bradford, $d 1951- 856 41 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip057/2005004205.html 856 42 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0621/2005004205-b.html 941 $a 1 952 $l USUX851 $d 20190806075126.0 956 $a http://locator.silo.lib.ia.us/search.cgi?index_0=id&term_0=A0E02D5A2B0A11DE8AF32708A8D7520A 994 $a 02 $b IOJInitiate Another SILO Locator Search