How We Got Here : A Brief History of Patient-Centered Care -- The Evolution of Patient-Centered Care and Medical Progress -- The Rise of the Healthcare Consumer -- Building a Consumer-Provider Relationship -- Organization, Culture, and Leadership -- Defining a Conceptual Framework : The Dimensions of Patient-Centered Care -- Best Practices : Case Studies of Dimensions in Action -- Consumer-Centric Leadership -- Internal Talent Needs -- Removing Barriers -- Nonpreferred and Preferred Future.
Summary:
"This book discusses the compelling reasons consumer-centric healthcare is so crucial and how healthcare leaders can work to build health systems focused on it"-- Provided by publisher.
This resource is supported by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act as administered by State Library of Iowa.